---------- Forwarded message ---------<br>From: HostPinnacle Team General Enquiries <br>Date: Fri, Apr 4, 2025 at 5:50 AM<br>Subject: [Ticket ID: 221864] Assist with SMS Gateway<br>To: David Amukowa <br>[image: HostPinnacle Team] <br>Hello David,<br>Yes we can provide the SMS getaway for bulk SMS. First you will need a<br>sender ID whose prices are as shown bellow.<br>Prices is as follows<br>Safaricom 5800<br>Airtel 5800<br>Telkom 3000<br>Per SMS it cost 20 cent with minimum purchase of Kes. 50<br>Purchase sender ID<br>https://www.hostpinnacle.co.ke/clients/index.php?rp=/store/bulk-sms<br>SMS portal https://smsportal.hostpinnacle.co.ke/signup/<br>The sender ID is network specific meaning if you register with safaricom,<br>you can send to safaricom lines only and vise-versa. You can also register<br>the same sender name to all the networks. enabling you to send to all<br>networks.<br>Instructions:<br>Please complete the form on the business letterhead by filling in the<br>necessary details, physically sign and stamp it.(We provide a sample)<br>Submission: Send the signed form to us along with a copy of the BUSINESS<br>REGISTRATION CERTIFICATE.<br>A copy of your ID and KRA PIN<br>SenderID Guidelines:<br>The SenderID must adhere to the following criteria:<br>Minimum length: 3 characters<br>Maximum length: 11 characters<br>Derived from and closely related to your business name<br>No spaces or special characters (except underscore “_”)<br>If the SenderID is intended for transactional messages, include a sample of<br>the messages to be sent on the consent form.<br>SenderID Types:<br>Transactional SenderID:<br>Used for transaction-related messages (e.g., payment notifications, banking<br>alerts, billing information).<br>Advantages: Even if someone has blocked marketing messages, transactional<br>messages will still be delivered.<br>Disadvantages: Telcos (e.g., Safaricom) enforce strict rules, and any<br>marketing content will result in immediate suspension.<br>Promotional SenderID:<br>Intended for marketing purposes.<br>Disadvantages: Recipients who have blocked marketing SMS (by dialing<br>4569*5#) will not receive promotional messages.<br>Note: While promotional messages have greater leniency, avoid excessive<br>uproar or any fraudulent activities.<br>INTERNATIONAL TRAFFIC:<br>"International traffic" typically refers to telecommunications activity<br>involving communication between parties in different countries. These are<br>currently NOT allowed and if found to be terminating international traffic,<br>your senderID will be suspended.<br>Reasons for suspension could include violations of regulatory requirements,<br>such as not having the necessary permissions or licences to send<br>international messages or make international calls. Additionally,<br>telecommunications providers may suspend sender names or numbers if they<br>detect suspicious or fraudulent activity, such as spamming or scamming<br>through international channels.<br>Should you have any questions or require clarification on any aspect of the<br>guidelines, please do not hesitate to contact us. Your cooperation in<br>adhering to these guidelines is greatly appreciated.<br>Kind Regards,<br>Mathew<br>HostPinnacle Support<br>----------------------------------------------<br>Ticket ID: #221864<br>Subject: Assist with SMS Gateway<br>Status: Answered<br>Ticket URL:<br>https://www.hostpinnacle.co.ke/clients/viewticket.php?tid=221864&c=C73EkDMT<br>----------------------------------------------<br>visit our website  | log in to your account<br> | get support<br>Copyright © HostPinnacle Team, All rights reserved.<br>-- <br>*David Amukowa *<br>*IT Consultant *