Dear {contact_firstname},<br/><br/>
    I am writing to inform you that we are unable to link your custom domain ( {instance_custom_domain} ) to your company <b>{instance_name}</b> due to the following reason: 
    <br/>
    {extra_note}
    <br/><br/>
    Please ensure you have followed the instructions for linking the domain as stated outlined on your dashboard.
    <br/><br/>
    You can always request new domain at your earliest convenient time.<br/><br/>
    Best regards,<br/>
    {email_signature}