Can't see the images? <br>https://view.marketing.trustpilotinfo.com/?qs=e2c9b5aca7dff477bdf1a66d2cf02018633fda642ccdd93ae82f042900e65b5a17cce783fa9a6ff6f7db7b38cc84d63a164921d90835285b177f8c52c5105209aff77bcfb5f33d03387c60f50f61277f <br>View As Webpage <br />https://click.marketing.trustpilotinfo.com/?qs=cfdfbccad1cf54a6ed60bd8684bbdf048e8afe28658667f4d6f51c0a08213c558663f733a773a571c19ef44ad7b496d3ec0593bb1578223020de4bed5aa8e349 <br>Hi David,<br>https://click.marketing.trustpilotinfo.com/?qs=cfdfbccad1cf54a6e8ee8c99e0ec1491a643d0249778b46a560dd054a0e885e07769283448aeb0a284ae3412b5e34de412528a7cfe6fb411e5493983169f5df5 <br>hmv , started with a TrustScore of 1.5 before they began their journey with Trustpilot to put their customer experience at the center of their business.<br>By teaming up with their Customer Success Manager and using invitations API to automatically send review invites after purchases, they reached more customers and boosted their TrustScore to a 4.6 star-rating. <br>What&rsquo;s just as important is how they&rsquo;ve used this in their strategy. hmv loves hearing from customers both in-store and online by checking Trustpilot reviews weekly to keep improving. Plus, they reply to every review single review&mdash;giving thanks for the good ones and offering help for the not-so-good ones, helping them get a better view of what they need to improve on. Read the full story <br>https://click.marketing.trustpilotinfo.com/?qs=cfdfbccad1cf54a6e8ee8c99e0ec1491a643d0249778b46a560dd054a0e885e07769283448aeb0a284ae3412b5e34de412528a7cfe6fb411e5493983169f5df5 <br>here .<br>Want to seize the opportunity hmv did? Start responding to your reviews today.<br>https://click.marketing.trustpilotinfo.com/?qs=cfdfbccad1cf54a681d27cd512a7b8d32c4c429abc9bee153a962bf403903c364b0a9731b093d8c29cd0d0be73e2f247cf56e400b03e72894352e2d04d4e8aba <br>Respond to your reviews <br>All the best,<br />The Trustpilot Team<br>https://click.marketing.trustpilotinfo.com/?qs=cfdfbccad1cf54a6d56f123ae68e2d5abee206fcddf0145ce433b2245299ac7260d125bae80a84cde7c14e30195aab78075ed832c312506510d17918661cdb30 <br>https://click.marketing.trustpilotinfo.com/?qs=cfdfbccad1cf54a6d56f123ae68e2d5abee206fcddf0145ce433b2245299ac7260d125bae80a84cde7c14e30195aab78075ed832c312506510d17918661cdb30 <br>https://click.marketing.trustpilotinfo.com/?qs=cfdfbccad1cf54a6d56f123ae68e2d5abee206fcddf0145ce433b2245299ac7260d125bae80a84cde7c14e30195aab78075ed832c312506510d17918661cdb30 <br />Pilestræde 58 1112 Copenhagen K Denmark<br>https://click.marketing.trustpilotinfo.com/?qs=cfdfbccad1cf54a6cfa970ab23a6b96513e690341c7dd034c553f3c65ae87268a705512f0fa683a641214d0b21929a7d6e139cde9017c07035c715b856be6528 <br>Unsubscribe <br>https://click.marketing.trustpilotinfo.com/?qs=cfdfbccad1cf54a663482fc7f406f767ab5ea7c2e93d23b377f03a27e9239dcadc777fdeaab06fa58bd02470e9684e27236469946d43d179cf089565ff92dd40 <br>Manage preference